Velessa | Orthopedic Slip-Ons for Women – Soft Leather Fit
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30-Day Returns
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All-Day Ease with Velessa – Effortless Orthopedic Style
Experience the perfect blend of comfort and sophistication with the Velessa slip-ons. Crafted from high-quality soft leather and built with a cushioned orthopedic insole, these shoes are made to support your natural movement while elevating your everyday style. Ideal for women who seek ease without compromising on elegance.
- Soft Leather Upper: Supple and breathable for all-day wear
- Orthopedic Insole: Designed to reduce fatigue and support posture
- Minimalist Slip-On: Modern design that pairs easily with any outfit
- Durable Build: Long-lasting quality for daily use
Step into refined comfort — Velessa brings style and support together effortlessly.
At Mason Luxor, your satisfaction is our priority. You have 30 days from the date of delivery to request a refund or exchange. After this period, we unfortunately cannot accept returns or issue refunds.
Refunds will be processed via the original payment method.
To start a return or exchange, please contact us at support@masonluxor.com.
Eligibility
To qualify for a refund or exchange:unused, in its original condition, and in the original packaging. not due to our error are not eligible for a refund.
Return Shipping
Return shipping costs are the responsibility of the customer, unless the product is defective or you received the wrong item.
For full return instructions and policy details, click here.
At Mason Luxor, we offer free shipping on every order within the United Kingdom, with no minimum purchase required.
Processing and Delivery Time
Our standard processing time is 1–2 business days. Once processed, your order will be delivered within approximately 7–8 business days.
We always strive to get your package to you as quickly as possible.
Order Tracking
Every order is shipped with a track & trace number. After your order has been processed, you will receive an email containing your tracking number, so you can monitor your delivery at any time.
You’re not buying clothes. You’re claiming presence.
We don’t do trends. We design statements.
Pieces that move with confidence, made for women who own the room before they speak.
Limited drops. Timeless cuts. Quality that holds its shape and your attention.This is fashion with intent. Wear it like you mean it.
FREQUENTLY ASKED QUESTIONS
Shipping in the United Kingdom 🇬🇧
At Mason Luxor, we offer free shipping on every order within the United Kingdom, with no minimum purchase required.
Processing and Delivery Time
Our standard processing time is 1–2 business days. Once processed, your order will be delivered within approximately 7–8 business days.
We always strive to get your package to you as quickly as possible.
Order Tracking
Every order is shipped with a track & trace number. After your order has been processed, you will receive an email containing your tracking number, so you can monitor your delivery at any time.
30-Day easy returns & free replacement
Wrong size? Not satisfied? No worries!
If your item doesn’t fit quite right, we offer a free replacement in the correct size — no extra cost, no hassle. Prefer a refund instead? No problem — that’s possible too.
We make everything as easy as possible for you.
Why? Because we’re focused on building a loyal, long-term relationship with our customers.
Just send us an email at support@masonluxor.com — we’ll take care of the rest.
You’ve got nothing to lose.
Safe & easy payments
Shop with confidence thanks to our secure and trusted payment methods.
• Pay easily with credit card & debit card.
• All payments are processed using SSL encryption and reliable payment partners.
• Fast and hassle-free transactions, with no hidden fees.
Your security is our top priority. We make sure every payment is smooth, safe, and reliable — every time.
Customer Care & Friendly Support
Your experience matters to us. Our friendly support team is always here to help — no matter the question or the time.
– We aim to respond within 2 hours, so you're never left waiting.
Have a question? Need help?
📧 Just send us an email at support@masonluxor.com — we’ll take care of the rest.
You can shop with total confidence — we’re here for you.
